Refund Policy

At Turbo Blocks, we aim to provide developers with a high-performance, bloat-free foundation for their WordPress projects. Because our products are digital goods delivered via Internet download, we generally offer a no-refund policy.

Why We Do This

Digital products are different from physical goods because they cannot be “returned.” Once you have downloaded the theme files, you have permanent access to the code. To ensure you are satisfied before you commit to a purchase, we provide:

• Live Demos: Explore the theme’s capabilities and speed in a real-world environment.
• Testing Opportunities: We encourage all users to fully test the product’s features and compatibility using our available documentation and trial resources before buying.

Exceptional Circumstances

While we maintain a strict no-refund policy, we value our community of developers. We may consider refund requests at our sole discretion in the following specific cases:

1. Duplicate Purchase: If you accidentally purchased the same product twice.
2. Major Technical Defect: If the product is proven to be completely non-functional on a standard WordPress environment and our support team is unable to resolve the issue within a reasonable timeframe.

Support First

If you are experiencing a technical hurdle or have questions about using Turbo Blocks, please reach out via our Contact page before seeking a refund. Most issues can be resolved quickly with a bit of guidance from our team.